Steph, the woman responsible for Grace's hospitalisation, is rushed into the ER after attempting suicide in prison. The staff face an upward struggle in finding out what pills she has taken, one which is made all the more difficult by the patient's refusal to speak - and the cold distain of both Connie and Jacob. However, when it becomes clear Connie visited Steph in prison not long before she tried to claim her own life, things become even more complicated. Meanwhile, Iain helps Gem to get a job in the hospital coffee shop, and when Grace's continued silence is ruled as being a psychological issue, Sam decides it may be time to take her home