A young woman is brought in after collapsing in a record store and then says she's alright. It later transpires that she and her boyfriend Pete used the ambulance service to help them get away with stealing cd's. They are both ordered to leave by disgusted members of staff. After being seen by Dr Beth Ramanee, Megan attends to the young man's burnt hand and finds out he can't read. Worried about losing his job because of it, she advises him on what to do, to overcome his handicap. David Clarke is ruled by his bedridden mother, Edith and has asked Tony Walker to find her a nursing home. His favourite pastime is phoning the sex lines and getting turned on. Tony calls to tell him it's not going to be easy to find her a placement and as they talk, the old lady falls out of bed and is rushed to Casualty, in a bad way. As David waits in the relatives room, Garry Slater, an unpleasant layabout who has cut his hand and his girlfriend, Lorraine, make a nuisance of themselves, as they wa