When the Heelers attend a call to a disturbance at a general store, they find the matter already taken in hand by a capable young women—Constable Joanna Parrish. At last, the cavalry has arrived and she's impressive. Parrish has arrested two feral shoplifters single-handedly. Jo's good impression fades when Tom learns there were no witnesses to the shoplifting and the offenders accuse her of false arrest. Horrified with this turn of events on her first day, Jo is up for an ESD investigation in front of Monica Draper and may face disciplinary action. Then news arrives that feral Clay Thurgood is pressing a civil suit. On hand to comfort Jo is her ex-boyfriend, Andrew, who helped her move from Melbourne to Mt. Thomas. The Heelers are curious about Jo's friend, who seems reluctant to leave her to begin her new life. Jack spies the bigger picture when he sees Jo and Andrew arguing vehemently in the hotel car park. Jo wants Andrew to go—now! While Jo impatiently awaits Monica Draper's d