Hilda starts Stan up again with the money for a bucket and chamois leather but he still needs a ladder. Norma enjoys her first night in the flat and serves her first customer - Ena. She spins her fanciful stories about her parents and previous work. They amuse Maggie. Len sets off again for his meeting with Harold Chapman. Ray sells Stan his old ladder back for £4 spread over eight weeks. Chapman entertains Len to lunch in the mayoral Rolls parked up at the end of the street. Hilda asks Alf if Stan can get the job of doing the community centre's windows. He tells her it's Ena's decision. The residents realise they've all been given different stories from Norma about her background and Ena thinks Maggie has taken too much on.