Ivy and the girls decide not to speak to Elsie and they bully a new starter, Kathy Barrett, into joining them. Elsie is amused that the girls are playing childish games. She carries on talking as usual, telling them about her date with Wilf and singing at the top of her voice, driving the other women mad. Eddie finds out for Fred that he can claim on Annie's insurance. Mike is furious to discover that Elsie has been sent to Coventry and he tells the girls it has to stop but they refuse. Elsie tells Mike she doesn't care - she can cope. Annie returns home to find Fred in bed and Eddie working as pot man. Fred tells her that the cellar steps are in bad repair and he could sue. Annie determines to find out if he's really ill or not, she calls in the Rugby Club's back specialist. Bet tells Fred that Annie has arranged for him to have a Swedish massage. Wilf refuses to let Elsie carry the blame for his mistake and says that he'll see Webster about getting the order back.