Derek is in agony with his back. Andy convinces Amy that they do have a lot to talk about. Curly is stunned when Elaine Fenwick catches Vera shoplifting on the security monitor. Mavis is put out when Raquel massages Derek's back. Derek thinks she's got a wonderful touch. Rather than have security pick Vera up outside the shop, Curly confronts her at the checkout and finds tins hidden in the pushchair. Vera is furious at being called a thief and swears she only put the tins in with Tommy because her basket was full. Elaine discovers Curly used to lodge with Vera and realises he stopped her from getting into heavy trouble. Mavis gets rid of Raquel as she can't take anymore of watching Derek in ecstasy. Curly lets Vera off with a caution. Elaine accuses him of letting her off and threatens to tell Head Office. Vera tells Jack about the incident and admits she was confused and didn't know what she was doing. She breaks down and he comforts her. Alma, Don, Denise and Angie go along to The Q