Mark tells Mike he doesn't want to go on the skiing trip to Austria anymore. Reg is upset to find no one has prepared a farewell party for him on his last day at Bettabuy but is delighted when he hears Lord Morgan is coming to the store, thinking that its to say a special goodbye to him. Curly panics and gets the staff to set up a special garden furniture display. Kevin feels there must have been something between Sally and Joe. He tells her it's obvious she cares more about Joe's feelings than his and is upset she never told him about Joe's declaration until six months afterwards. Curly and the staff give Maureen a send-off. Lord Morgan presents Reg with a £200 Bettabuy voucher for the garden furniture they can't sell as well as a picture of head office and tells Curly that the new area manager is Elaine Fenwick. Curly is stunned. Sally swears to Kevin that she's told Joe she'll never see him again.